Frequently Asked Questions

Everything you need to know about shopping with LHD Shop

What is the standard shipping time for my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our online returns portal and enter your order number.

What payment methods do you accept?

LHD Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options via Klarna and Afterpay.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.

Are your materials sustainably sourced?

At LHD Shop, we are committed to ethical fashion. Over 60% of our current collection is made from organic or recycled materials, and we work exclusively with certified fair-trade manufacturers.